Online Bookings & FAQs
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Register an account with the online booking portal, then book below:
https://clientportal.zandahealth.com/clientportal/skylightpsychologybook
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Hello! Looking forward to chatting soon.
Please fill out the contact form on the “New Client” page to get started.
We will then be in touch via email to organise a quick intake call, after receiving your request.
Please note, we are not a crisis service and currently have few spaces available for new clients.
We will aim to respond to you within 1-2 business days, however please contact us again if you have not received an email within 5 business days.
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For referrals, please fax relevant correspondence to (03) 9100 2805.
Alternatively, you can email us admin@skylightpsychology.com.au
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It’s no problem if you don’t have a referral from your GP.
This just means that you won’t be able to receive a Medicare rebate, so will pay the full fee (e.g., $250 for a standard session).
If you have Medicare, you may be eligible to receive rebates under the Better Access scheme (if based in Australia), which allows up to 10x Medicare-subsidised sessions per calendar year. For more information, chat to your current GP or review Medicare guidelines.
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Just yourself!
If you have a referral, please upload this along with your intake forms. Alternatively, you can bring it along.
Please complete the intake forms at least 24-hours prior to your appointment.
Please note, we are not a crisis or emergency service.
If you are feeling suicidal or unsafe, call 000 or go to your local hospital.
For inner-city Melbourne, call the Triage Assessment Team on 1300 558 862.
If you need to talk to someone, call Lifeline on 13 11 14 , or the Suicide Call Back Service on 1300 659 467 - available 24/7.